Business Benefits

Businesses today need to save money and do more with less. E-MetroTel's UCX is a cost effective communications solution for businesses of all sizes, designed specifically to save you operating cost and deliver the latest in communications technology.

3 Ways to Save Money

1. Right now you are probably paying too much for your calls over the public network. With UCX you can significantly lower your costs by switching to a SIP Trunking service. This will save you up to 80% on your line rental and up to 30% on your call costs. UCX’s built- in support of SIP trunks delivers truly remarkable savings.

2. If you subscribe to a conferencing service you can now eliminate these costs and bring this in house. With the UCX built in Meet Me Conferencing everyone gets their own conference bridge which is very easy to use.

3. Allowing your employees the option to work at home will reduce office space costs. UCX supports PC Softphones and SIP phones connecting them to the office phone system through their broadband connection at home.


Call Recording

Need to record calls for legal, compliance, customer service or other reasons? Using the UCX integrated Call Recording you can accomplish this without the need for expensive third party applications.

Never Miss that Important Call

Employees that are better connected with customers and each other deliver improved productivity and profitability. With UCX SimRing a single number will ring the users’ office phone, mobile phone and any other device listed.

Callers can leave a message in the UCX integrated Voice Mail system and users will be notified wherever they are; on the office phone, their mobile or soft phone. UCX Visual Voice Mail and UCX Unified Messaging provide additional productivity and time saving improvements.

Flexible Working=More Productivity

The need to provide flexible work options for employees is more critical than ever. It is a way to retain your best staff and to address country-specific legal requirements for employees to work flexibly.

With UCX mobile and home-based, employees can leverage all the features and capabilities of the office based communications system. By adding a UCX Softphone onto all employees PC’s or laptops your business need not be impacted by adverse weather, travel or other issues preventing employees from being in the office.

UCX delivers a business continuity, disaster avoidance and flexible working solution, all in one.

Open Standards

E-MetroTel UCX is all about choice. Pick from a wide range of vendors’ phones, applications, and hardware suggested by Sharewave. Choose High Definition Voice quality business phones from Polycom, Phones from Nortel, Cisco, Linksys, Snom, Aastra, Grandstream and more.

UCX is a truly open software, hardware, and application solution.